Your data
Privacy Policy
Last updated: September 8, 2026
1. Introduction
Fan Riot (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, make a purchase, or interact with our services. By using Fan Riot, you agree to the practices described in this policy.
2. Information We Collect
We collect information you provide directly, information collected automatically, and information from third parties.
- Account & contact details: name, email address, phone number, shipping/billing address, and password when you create an account or place an order.
- Payment information: payment card details and billing address are collected and processed by our secure payment processor, Stripe. We do not store full payment card numbers on our servers.
- Order details: products purchased, order history, shipping preferences, and any custom specifications you provide for made-to-order items.
- Device & usage data: IP address, browser type, operating system, pages visited, time spent on pages, referral URLs, and other analytics data collected via cookies and similar technologies.
- Communications: records of emails, support requests, and other correspondence with us.
3. How We Use Your Information
We use the information we collect to:
- Process, fulfill, and ship your orders, including custom and made-to-order products.
- Provide customer support and respond to your inquiries.
- Send order confirmations, shipping updates, and delivery notifications.
- Communicate marketing messages, restock alerts, and promotional offers (only with your consent).
- Maintain and improve our website, products, and services.
- Detect and prevent fraud, abuse, and security incidents.
- Comply with legal obligations and enforce our terms.
4. How We Share Your Information
We do not sell your personal information. We may share it with trusted service providers and partners who help us operate our business, such as:
- Payment processors (Stripe) to securely handle transactions.
- Shipping carriers to deliver your orders and provide tracking information.
- Email & marketing platforms to send order communications and promotional emails.
- Analytics providers to understand website usage and improve user experience.
We may also disclose information if required by law, to protect our rights, or in connection with a business transfer such as a merger or acquisition.
5. Cookies & Tracking Technologies
We use cookies and similar technologies to operate our website, remember your preferences, understand how you use our site, and deliver relevant marketing. You can control cookies through your browser settings. Disabling cookies may affect certain features of the site.
6. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information. Payment information is encrypted and processed by PCI-DSS compliant third-party providers. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
7. Your Rights & Choices
Depending on your location, you may have rights to access, correct, delete, or restrict the use of your personal information. You may also have the right to object to certain processing or to request a copy of your data. To exercise these rights, contact us using the information below.
You can opt out of marketing emails at any time by clicking the “unsubscribe” link in any email we send.
8. Children's Privacy
Fan Riot is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us and we will delete it.
9. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties. We encourage you to review their privacy policies before providing any personal information.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Your continued use of Fan Riot after changes are posted constitutes your acceptance of the revised policy.
11. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
- Email: support@fanriot.store
- Website: fanriot.store