Last updated: September 8, 2026

1. Processing Time

Orders placed before midnight are picked and packed the same business day from our local warehouse. Orders placed on weekends are processed the next business day.

2. Delivery Time & Cost

Shipping is free on every order, with no minimum. Typical delivery takes 5 to 7 business days depending on your region. Estimated delivery dates are shown at checkout.

3. Tracking

Every parcel ships with live tracking. You receive the tracking link by email as soon as the carrier scans your package, and you can follow it any time via “Track my order”.

4. Address Changes

Need to fix an address? Contact support as soon as possible; we can update it any time before the parcel leaves the warehouse.

5. Failed Deliveries

If a parcel is returned to us as undeliverable, we contact you to reschedule a free second delivery or refund the order in full.

6. Lost or Damaged Parcels

Parcels lost or damaged in transit are replaced or refunded at no cost. Claims are handled directly between us and the carrier; you never have to chase anyone.

Questions?

If you have any questions about shipping, contact us and we will help you out.